Privacy Policy
This Privacy Policy describes how Lowercase Capital LLC (“we,” “us,” or “our”) collects and uses information in connection with our SMS account-notification program for employees and authorized internal users of our internal AI tools.
Who we are
Lowercase Capital LLC is a Texas limited liability company. These SMS messages are sent by Lowercase Capital LLC to opted-in employees and authorized internal users for authentication and private operational notices related to our internal tools.
Information we collect
- Mobile phone number you provide when you opt in by texting START to our company Twilio number.
- Opt-in and opt-out records, keyword replies (such as START, Y, STOP, HELP), and message delivery metadata needed to operate the program.
- Authentication and account-notification content we send you after you enroll.
How we use information
We use this information to send account management and authentication SMS messages you opted into, to honor HELP and STOP requests, to maintain consent records, and to secure and operate our internal systems.
SMS opt-in data
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We may use service providers (such as Twilio) solely to deliver messages and process opt-in/opt-out on our behalf under our instructions.
Sharing
We do not sell personal information. We share data only with processors needed to deliver SMS and operate our systems, or when required by law.
Retention
We retain consent and messaging records as needed for compliance, security, and employment-related account management, then delete or anonymize them when no longer required.
Contact
Questions about this policy: contact Lowercase Capital LLC through your internal company channels or reply HELP to our SMS program for support routing.